Babynshop.com guarantees total customer satisfaction. If you are not completely satisfied with your online purchase, you may return unused merchandise within 7 days of the original shipped date for a prompt refund. Shipping and handling charges are not refundable unless the product arrived damaged or the incorrect product was shipped. Returns on Buy one Get one Free promotions will be prorated across all qualifying items and applied to the amount of refund or credit. Please allow 7 business days for us to process your return. Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement.
If you return a part of your order and that order was part of a promotion, any refund may be reduced.
Colors displayed on our website may vary from the actual fabric color due to screen resolution or individual interpretation. We make every effort to ensure that the images on our site accurately represent our products. We are available for Chat support or you can email us at firstname.lastname@example.org if you have any questions regarding a product prior to purchase.
Head to our contact page, fill out the form, and we’ll get back to you with the next steps. Or you can send Email to email@example.com, Please note that original shipping fees are non-refundable, and we only offer free returns in areas where we also offer free shipping.
Items must be returned in brand new, unused condition, with all hang tags and packaging intact. Refunds will be issued in the original form of payment used to purchase the item.